Beyond Scale: Media Value Comes From Understanding Why People Show Up

For years, media competition has been defined by scale: more content, more channels, bigger audiences, more data and wider distribution.

Yet people do not wake up thinking in formats. They don't decide they want "streaming", "television" or "social media". They choose environments that satisfy different motivations.

As content, distribution and discovery become increasingly separated, scale alone becomes easier to replicate. The competitive advantage therefore shifts from scale to something much harder to copy: understanding why people show up. Because media environments do not simply distribute content. They create mental contexts.

The missing engine: motivation 

Netflix: "I want to choose." TikTok:"I want to discover." Pinterest: "I want to imagine." Gaming: "I want to participate." Live TV: "I want to share a good story with others."

Same person. Different motivation. Different attention. Different memories. Different commercial value.

This changes the way media value should be evaluated. A platform is not valuable only because of the audience it aggregates, but because of the psychological state it creates when people enter. The question is no longer only “who reached whom?” but “what mindset did this environment create before the message was received?” When the environment aligns with people's motivations and expectations, it creates a receptive state in which attention is more likely to be activated and memories are more likely to be formed.

The biggest media deals are not only about consolidating scale.

Sky and ITV. RTL and Sky Germany. TF1 and Netflix. Fox and Roku.

Seen through this lens, these partnerships can be understood as attempts to combine complementary psychological assets.

The strategic question is therefore not whether one model replaces another. It is whether partnerships strengthen the reasons people choose each environment in the first place. Scale can create distribution. But only distinctive associations create preference.

The mistake: copy competitors 

The easiest strategic mistake in media is trying to become what someone else already is.

  • Netflix claimed binge watching with on-demand convenience and access to high-quality content.

  • YouTube claimed the creator economy with an infinite feed of any type of content.

  • TikTok claimed challenges as cultural acceleration.

Trying to beat them on their terms is difficult. You compete on the dimension where they already have structural advantages. The smartest answer is to strengthen what makes you distinctive and difficult to replace.

Television's asset is not its catalogue. It is the expectations people have when they enter it. Trust. Shared experiences. Habit. Cultural relevance.

These expectations become memory structures. Those memory structures are precisely what make television commercially valuable. Ipsos findings show that adding TV to your media campaign increases reach with 7% and memorability with 11%. TV is not only selling reach. It is selling memorability. 

The power to refuse and the wisdom to cherish

Two cases are exemplary. 

First, the Norwegian case. 

The story that Norwegian broadcasters beat YouTube is too simplistic. They refused to become a copy.

At a growth rate of 80% in 2025 and a further growth for 2026 estimated at 31% to more than NOK 900 million, BVOD advertising revenue is about to surpass YouTube. Their strategy has centred on premium local content advertising-funded streaming, trusted measurement and collaboration across the ecosystem to demonstrate the effectiveness of premium video.

Second, France partnership between TF1+ and Netflix.

Netflix gains local relevance, cultural proximity and advertiser trust. TF1 gains broader reach, discovery and distribution.

Still most of the communication of the launch is about scale: an increase of 16% unique daily streamers during launch week and a record of 8.3 million unique daily streamers in June. Early commercial indicators also suggest audiences perceive advertising around TF1 content as acceptable. This hints that some of the expectations associated with premium television can travel across platforms.

Whether the partnership delivers long-term strategic value, however, depends on whether both companies reinforce - rather than dilute - the psychological assets that make each of them distinctive.

The more interesting question is whether television's strongest asset - its ability to create shared experiences - can travel with its content onto another platform. Perhaps only partially. Because context shapes meaning. The meaning audiences attach to content is shaped not only by the story itself, but by the environment in which that story is experienced.

Narrative is not communication. It is strategic infrastructure.

Narrative performs three commercial functions.

For audiences, it helps organise meaning. For advertisers, it strengthens memory. For media companies, it creates distinctive strategic positioning that competitors cannot easily replicate.

Most media professionals still separate rational performance from narrative, treating storytelling as the emotional layer of marketing rather than recognising that narratives shape how people interpret experiences, build memories and make choices.

Because humans do not process the world as databases. We process it through narratives. Research from Kurt Gray and Jonah Berger into narrative psychology shows that the stories people tell about themselves influence how they interpret experiences and create meaning. 

The same principle applies to brands when addressing their audiences, but also media companies when addressing their clients and media agencies. A media company that consistently tells a clear story about its role in people's lives is not only communicating better. It is strengthening the associations that make the media brand valuable. In an increasingly fragmented ecosystem, this narrative clarity becomes a competitive asset.

The commercial implication 

No company owns the complete consumer journey anymore. The rules of the game come down to understanding how different environments earn attention, build memory, and shape choice.

 The media companies that understand why people enter their environment will create more value than those that simply maximise scale.

Sources: Ipsos From Noise to Noteworthy, TV2 Norway, TF1 Publicité

 

Sofie Sue Rutgeerts

Sofie Sue Rutgeerts is based in Brussels, Belgium where she is Senior Manager, Industry Insights at egta.

https://www.linkedin.com/in/sofierutgeerts/
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